Returns and Recycling

Great Wall Motor Netherlands Sales B.V. (“GWM NL SALES”) imports long-lived, safe vehicles from its parent company Great Wall Motor Company Ltd. and vehicles which are suitable for recycling. Like all distributing companies for vehicles in Germany, GWM NL SALES is already obligated (according to Sec. 3 Para. 5 Sentence 2 of the End-of-Life Vehicle Ordinance) to offer all last owners of vehicles a free take back of their vehicles according to the End-of-Life Vehicle Ordinance at the start of the vehicle sales and to inform them of this possibility in publications and the Internet.

The take back by a recognized and certified disassembly operation also guarantees the receipt of a certificate of destruction (according to Sec. 4 Para 2 of the End-of-Life Vehicle Ordinance). Vehicles can only be deregistered with this evidence.

GWM NL SALES has closed a multi-year contract valid Germany-wide with a certified take back and disassembly operation for end-of-life vehicles. This commissioned third party guarantees free take back for the last owner of end-of-life vehicles within three working days and provides the certificate of destruction without delay. The take back can be initiated by the last owner as well as an GWM NL SALES commissioned partner and take back location (for example an official service and workshop partner).

Please refer to our partner to return end-of-life vehicles:

PRIOREC GmbH, Robert-Bosch-Straße 1-5, 85053 Ingolstadt, www.priorec.de

The following contacts are available for take back: 

Portal: www.priorec.de/return 

Email: : gwm@priorec.de

Hotline: +49 841 96 46 80  (Please note that this number is from the Customer Call Center and is not the official phone number for our company)

It is also possible via the contact to register vehicles involved in an accident, fire damaged vehicles or also high voltage batteries from GWM vehicles German-wide for collection and for recycling. As far as GWM NL SALES does not bear the costs incurred insofar, unified conditions in line with the market are agreed with the commissioned third party.

The third party commissioned by GWM NL SALES is additionally responsible for the legally required and annual reporting, as well as for the taken back and recycled high voltage batteries and fulfilling the legally defined recycling rates for end-of-life vehicles. These are published on this homepage starting in 2022.

GWM NL SALES and its partner jointly ensure that end-of-life vehicles and vehicles involved in an accident are not only recycled as much as possible and disposed of in requirement with the law. The conditions for disassembly, processing, and further use of disassembled vehicle components as well as the use of used and tested high voltage battery modules for so-called 2nd life applications are jointly made. GWM NL SALES thus takes over responsibility beyond the legal framework for its products to protect our environment and conserve our resources.